PowerBase Updates For June 2025: What’s Updated

We’re committed to continuously enhancing your DotActiv experience, and this July brings another round of valuable updates to our PowerBase. During June, we updated five articles. These updates ensure you have the most accurate and up-to-date information, helping you navigate the software more efficiently and maximize its potential in your business.

Our vision for the DotActiv PowerBase is to increase knowledge and skills and bridge any gap for software clients and others interested in using our software. If you want to know more about what we previously added or updated on the DotActiv PowerBase, you can browse those PowerBase summaries here. You can also read more about why we introduced the DotActiv PowerBase here.

Updated articles on the DotActiv PowerBase

How To Create A Support Ticket

Need technical support assistance with the DotActiv software? 

We’ve made it even easier to find the right information! This article, your go-to guide for creating a support ticket, now includes the tag ‘IT’. This small but mighty change ensures you can quickly locate the steps needed to get assistance when you need it most. 

Don’t let technical issues slow you down – find out how to get prompt support here today!

What Are The Server Software And Hardware Requirements?

To ensure you’re getting the best performance from your DotActiv software, we’ve updated the hardware specifications in this critical article. We’ve also added an important note: the Activ8 software specifically requires the intermediate and advanced specs to run properly.

If you’re setting up new infrastructure or optimizing your current system, this updated guide is essential for ensuring smooth and efficient operation.

Running The Clustering And Assortment Initializer

We’ve streamlined the process of running the Clustering and Assortment Initializer! We’ve removed the “store profiles” section from this article as it’s no longer a necessary prerequisite. While profiling can sometimes simplify cleanup or normalization of cluster names, it won’t prevent you from running the Clustering And Assortment Initializer successfully. 

Discover the updated, more straightforward steps to kickstart your clustering and assortment projects!

How To Set Up Your General Application Settings For DotActiv’s Software

Understanding your software settings is key to a tailored DotActiv experience, and we’ve made finding this article even easier! We’ve added the tag “measurements” to this comprehensive guide on setting up your general application settings. 

If you’re looking to configure how DotActiv handles measurements and other crucial application defaults, this updated article is a must-read for optimizing your workflow.

How To Configure Your Region Settings (Windows)

To help you quickly identify the relevance of this article, we’ve enhanced the very first line of its purpose. It now explicitly mentions “numbers, currency, time and dates”, ensuring you know exactly what content to expect before you even open the article. 

If you’re struggling with how DotActiv displays financial figures, dates, or other regional specificities, this updated guide will immediately point you in the right direction for configuring your Windows region settings.

Articles With Missing Images

The team is working tirelessly to update all the articles that are currently missing images and software GIFs. Please continue to comment on any PowerBase articles that need images added.

Conclusion

The DotActiv PowerBase answers specific questions about making the most of DotActiv’s products and services. 

If you find an article that doesn’t answer a question to your satisfaction, please leave a comment. It’s entirely anonymous and will help us to help you get the answers you deserve.

Are you currently not a DotActiv client but want to learn more about how DotActiv software can help your business increase sales while pleasing your customers? Book a software demo with a DotActiv expert to see our software in action. You can also browse our various DotActiv software and service options.

LeAnn Pieterse

LeAnn Pieterse

LeAnn Pieterse joined in 2020. She has a Bachelor of Commerce in Industrial and Organizational Psychology from the University of Stellenbosch.