Category Planning AI Assistant

DotActiv’s Lola, a breakthrough AI assistant, ready to redefine your category planning journey.

The future is here, are you ready?

Introducing Lola

Your AI-Powered Assistant

How Lola Helps You Work Smarter:

Lola lives inside your DotActiv environment and pulls answers from four places:

Your internal database — sales, units, stock, movement

Your Category Planning Files – data from the category planning files you’re working on.

DotActiv PowerBase — workflow guidance, feature explanations and best-practice instructions

Retail web search — broader industry research when you need external context

She translates your question, runs the right query or lookup, and gives a clear, practical answer.

Where Lola Makes The Biggest Difference:

For Planners Check performance, refine planograms, validate assumptions, and get quick answers while building.

For Buyers – Use Lola during reviews, range debates, promotions, and supplier feedback meetings.

For Analysts – Reduce the volume of repeated “quick data pulls” so you can focus on deeper work.

For New Team Members – Let Lola guide them through DotActiv so they can get up to speed without long training sessions.

Examples questions you can ask Lola:

  • “How do I run Range Optimizer”
  • “Show me my top 5 performing categories last month for all stores”
  • “What do you recommend as my consumer decision tree for snacks and how should this be merchandised”
Lola Gradient Name Image

WHO IS LOLA & HOW DOES SHE WORK?

Lola simplifies access to internal data and answers queries with ease. By automating data retrieval from your database and the DotActiv PowerBase, Lola translates questions into SQL queries or sources relevant documentation. It also keeps track of context to ensure smooth, natural interactions.

DOTACTIV SOFTWARE INSTRUCTIONS

Lola explains how to do things in DotActiv with personalised, step-by-step guidance.
She understands your setup, modules, and workflows, and gives practical instructions.

DOTACTIV SOFTWARE INSTRUCTIONS

YOUR INTERNAL DATABASE

Ask Lola a question about your numbers and she’ll run the logic behind the scenes.
She uses basic SQL queries to pull metrics like performance, movement, store trends, and product behaviour.

YOUR INTERNAL DATABASE

RETAIL RESEARCH MODE

Switch to Lola’s web mode and you can ask broader industry questions — shopper psychology, category trends, retail best practices, and more.

RETAIL RESEARCH

MODE

ON-DEMAND AI-POWERED SUPPORT

Lola helps you think through problems, refine ideas, draft communication, or prepare for reviews — the same way you’d use a general AI assistant, but directly within your planning environment.

ON-DEMAND AI-POWERED SUPPORT

DOTACTIV SOFTWARE INSTRUCTIONS

Lola explains how to do things in DotActiv with personalised, step-by-step guidance.
She understands your setup, modules, and workflows, and gives practical instructions.

YOUR INTERNAL DATABASE

Ask Lola a question about your numbers and she’ll run the logic behind the scenes.
She uses basic SQL queries to pull metrics like performance, movement, store trends, and product behaviour.

RETAIL RESEARCH MODE

Switch to Lola’s web mode and you can ask broader industry questions — shopper psychology, category trends, retail best practices, and more.

ON-DEMAND AI-POWERED SUPPORT

Lola helps you think through problems, refine ideas, draft communication, or prepare for reviews — the same way you’d use a general AI assistant, but directly within your planning environment.

HOW DOTACTIV ENSURES CUSTOMER SUCCESS

We provide all of our software users with a range of extra services and resources, all aimed at helping our customers see continued success.

PROACTIVE CUSTOMER SUCCESS CONSULTANT

24-HOUR TECHNICAL SUPPORT

DOTACTIV ACADEMY

DOTACTIV POWERBASE

ONE-ON-ONE TRAINING SESSIONS

FREE RESOURCES