Category Planning AI Assistant
DotActiv’s Lola, a breakthrough AI assistant, ready to redefine your category planning journey.
The future is here, are you ready?
Introducing Lola
Your AI-Powered Assistant
How Lola Helps You Work Smarter:
Lola lives inside your DotActiv environment and pulls answers from four places:
Your internal database — sales, units, stock, movement
Your Category Planning Files – data from the category planning files you’re working on.
DotActiv PowerBase — workflow guidance, feature explanations and best-practice instructions
Retail web search — broader industry research when you need external context
She translates your question, runs the right query or lookup, and gives a clear, practical answer.
Where Lola Makes The Biggest Difference:
For Planners – Check performance, refine planograms, validate assumptions, and get quick answers while building.
For Buyers – Use Lola during reviews, range debates, promotions, and supplier feedback meetings.
For Analysts – Reduce the volume of repeated “quick data pulls” so you can focus on deeper work.
For New Team Members – Let Lola guide them through DotActiv so they can get up to speed without long training sessions.
Examples questions you can ask Lola:
- “How do I run Range Optimizer”
- “Show me my top 5 performing categories last month for all stores”
- “What do you recommend as my consumer decision tree for snacks and how should this be merchandised”
WHO IS LOLA & HOW DOES SHE WORK?
Lola simplifies access to internal data and answers queries with ease. By automating data retrieval from your database and the DotActiv PowerBase, Lola translates questions into SQL queries or sources relevant documentation. It also keeps track of context to ensure smooth, natural interactions.
DOTACTIV SOFTWARE INSTRUCTIONS
Lola explains how to do things in DotActiv with personalised, step-by-step guidance.
She understands your setup, modules, and workflows, and gives practical instructions.
DOTACTIV SOFTWARE INSTRUCTIONS
YOUR INTERNAL DATABASE
Ask Lola a question about your numbers and she’ll run the logic behind the scenes.
She uses basic SQL queries to pull metrics like performance, movement, store trends, and product behaviour.
YOUR INTERNAL DATABASE
RETAIL RESEARCH MODE
Switch to Lola’s web mode and you can ask broader industry questions — shopper psychology, category trends, retail best practices, and more.
RETAIL RESEARCH
MODE
ON-DEMAND AI-POWERED SUPPORT
Lola helps you think through problems, refine ideas, draft communication, or prepare for reviews — the same way you’d use a general AI assistant, but directly within your planning environment.
ON-DEMAND AI-POWERED SUPPORT
DOTACTIV SOFTWARE INSTRUCTIONS
Lola explains how to do things in DotActiv with personalised, step-by-step guidance.
She understands your setup, modules, and workflows, and gives practical instructions.
YOUR INTERNAL DATABASE
Ask Lola a question about your numbers and she’ll run the logic behind the scenes.
She uses basic SQL queries to pull metrics like performance, movement, store trends, and product behaviour.
RETAIL RESEARCH MODE
Switch to Lola’s web mode and you can ask broader industry questions — shopper psychology, category trends, retail best practices, and more.
ON-DEMAND AI-POWERED SUPPORT
Lola helps you think through problems, refine ideas, draft communication, or prepare for reviews — the same way you’d use a general AI assistant, but directly within your planning environment.





HOW DOTACTIV ENSURES CUSTOMER SUCCESS
We provide all of our software users with a range of extra services and resources, all aimed at helping our customers see continued success.
PROACTIVE CUSTOMER SUCCESS CONSULTANT
24-HOUR TECHNICAL SUPPORT
DOTACTIV ACADEMY
DOTACTIV POWERBASE
ONE-ON-ONE TRAINING SESSIONS
FREE RESOURCES